Hotel Policy and F.A.Q.

Note: The fitness center is under construction while The Wylde building is being renovated. 

Check-in: 3pm
Check-out: 11am
Minimum check-in age is 21

$22.60 amenity fee per night per room starting 12/1/2018
$100.00 refundable deposit per stay.
Deposits must be held on a credit card

The hotel amenity fee includes:

Professional Putting Course
Cable & Internet access
Pool Access
Self parking

Maximum of 2 guests per room.
All rooms are Non-smoking rooms. No handicap rooms.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available. No cribs (infant beds) available. No elevators
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Foreign government-issued photo identification, Canadian Driving License, or a US Passport with a current out of state government issued ID (such as a driving license) and a credit card are required at check-in for refundable deposit charges.

Guarantee Policy:
A valid Credit Card is required to confirm your reservation

Cancellation Policy:
Cancel by 3 PM local hotel time at least 2 days prior to arrival to avoid a 1 night(s) cancel penalty charge

We do not accept prepaid cards of any type

The Downtowner does not allow pets on the property.